Privacy Policy

Last updated: February 2026

Aeterna Events ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, in accordance with the EU General Data Protection Regulation (GDPR) and Italian data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Aeterna Events
Email: [email protected]
P.IVA: 00000000000

For any questions regarding this Privacy Policy or your personal data, please contact us at the email address above.

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us when you:

  • Fill out our contact form
  • Send us an email
  • Request information about our services

Categories of personal data collected:

  • Contact information: Name, email address
  • Event details: Event type (corporate retreat, wedding, other), estimated guest count, preferred dates, preferred region in Italy
  • Communication content: Messages and inquiries you send us
  • Technical data: IP address, browser type, and device information (collected automatically through cookies)

3. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries: When you contact us through our form or email, we use your data to respond and provide information about our services.
  • To provide our services: If you engage us for venue finding, we use your event details to search for and recommend suitable venues.
  • To improve our website: We use technical data to understand how visitors use our website and improve user experience.
  • To comply with legal obligations: We may process your data when required by law.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR Article 6:

  • Consent (Art. 6(1)(a)): When you submit our contact form, you provide explicit consent to the processing of your data by checking the consent checkbox.
  • Legitimate interests (Art. 6(1)(f)): We have a legitimate interest in responding to inquiries and improving our services.
  • Legal obligation (Art. 6(1)(c)): We may process data to comply with legal requirements.

5. Third-Party Data Processors

We share your personal data with the following third-party service providers who process data on our behalf:

Formspree

Our contact form submissions are processed by Formspree, Inc. Formspree acts as a data processor and handles form submissions securely. When you submit our contact form, your data is transmitted to Formspree's servers in the United States. Formspree complies with applicable data protection regulations.

For more information, see Formspree's Privacy Policy.

Google Fonts

Our website uses Google Fonts to display typography. When you visit our website, your browser loads fonts from Google's servers, which may collect your IP address and browser information. For more information, see Google's Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: Retained for 2 years after your last contact with us, unless you request earlier deletion.
  • Email correspondence: Retained for 2 years after your last contact with us.
  • Cookie consent preferences: Stored in your browser's local storage until you clear it.

After the retention period, your data will be securely deleted or anonymized.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access (Art. 15): You can request a copy of the personal data we hold about you.
  • Right to rectification (Art. 16): You can request correction of inaccurate or incomplete data.
  • Right to erasure (Art. 17): You can request deletion of your personal data ("right to be forgotten").
  • Right to restriction (Art. 18): You can request that we limit the processing of your data.
  • Right to data portability (Art. 20): You can request your data in a structured, commonly used format.
  • Right to object (Art. 21): You can object to processing based on legitimate interests.
  • Right to withdraw consent (Art. 7): You can withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.

8. How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Email: [email protected]

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

9. Right to Lodge a Complaint

If you believe that our processing of your personal data violates the GDPR or Italian data protection laws, you have the right to lodge a complaint with a supervisory authority.

The Italian supervisory authority is:

Garante per la protezione dei dati personali
Piazza Venezia 11, 00187 Roma
Website: www.garanteprivacy.it
Email: [email protected]

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), specifically the United States (through Formspree). Such transfers are made in compliance with GDPR requirements, including appropriate safeguards such as Standard Contractual Clauses.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Aeterna Events
Email: [email protected]